Privacy Policy

WorryFree Home Services Inc.
Effective Date: October 29, 2026

WorryFree Home Services Inc. ("WorryFree," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request an appointment, communicate with our team, or use our services.

1. Information We Collect

We may collect information you provide directly to us, including:

- Your name, telephone number, and email address.

- Your home or service address.

- Information about your home's plumbing, heating, cooling, drainage, or other systems.

- Details about service requests, estimates, appointments, and work performed.

- Customer communications, feedback, and service history.

- Billing and payment-related information.

- We may also collect certain website usage information, such as browser type, pages visited, and interactions with our website, through cookies or similar technologies

2. How We Use Your Information

We use the information we collect to:

- Respond to questions and service requests.

- Schedule and confirm appointments.

- Provide estimates, perform services, and maintain service records.

- Communicate about appointments, service updates, and customer support.

- Process payments and manage our business operations.

- Improve our website, customer experience, and services.

- Send educational information, service reminders, or promotional communications where permitted by law and your communication preferences.

3. Text Messages and Email Communications

WorryFree Home Services Inc. uses communication platforms, including Podium and GoHighLevel, to communicate with customers and prospective customers.

Depending on the nature of your inquiry and your communication preferences, we may send messages concerning:

- Appointment requests, scheduling, and confirmations.

- Service updates, estimate, and follow-up communications.

- Customer support and responses to questions.

- Home maintenance reminders and educational information.

- Promotional offers and marketing messages when you have provided the required consent.

We distinguish between appointment-related communications and optional marketing communications.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages or HELP for assistance.

Consent to receive marketing text messages is not required to purchase our services.

We do not sell or share mobile phone numbers or SMS opt-in consent information with third parties for their own marketing or promotional purposes. Information may be shared with messaging service providers as necessary to deliver communications on our behalf.

4. Service Providers and Technology

We use third-party technology providers to operate our business, including customer relationship management, appointment scheduling, communications, payment processing, and website services.

These providers may include GoHighLevel, Podium, and other service providers working on our behalf.

We may share information with these providers when reasonably necessary to deliver our services, subject to applicable privacy and security requirements.

5. Information Sharing

We do not sell customer personal information.

We may disclose information to service providers assisting with our operations, when required by law, to protect legal rights or safety, or as otherwise permitted by applicable law.

6. Data Security and Retention

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No internet-based system can guarantee absolute security.

We retain information for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, and resolve disputes.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and evaluate marketing performance.

You can manage cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

8. Your Privacy Choices

You may contact us to request corrections to your personal information or ask questions about how it is used.

You may opt out of promotional emails using the unsubscribe instructions in those messages and opt out of text messages by replying STOP.

We will honor applicable privacy rights as required by law.

9. Children's Privacy

Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a minor without appropriate authorization, we will take reasonable steps to delete it, subject to applicable legal requirements.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

WorryFree Home Services Inc.
Buffalo, New York
Phone: (716) 764-9280
Website: https://worryfreeusa.com/

For privacy-related questions, please contact us by telephone or through our website.

WorryFree Home Services

Done Right the First Time

522 Amherst St, Buffalo, NY 14207

Proudly serving Buffalo, Cheektowaga, Amherst, Williamsville, Clarence, Depew, Lancaster, Hamburg, Orchard Park, and surrounding Western New York communities.

@2026 WorryFree Home Services Inc. All Rights Reserved